Other Ways to Walk Privacy Policy
The team at Other Ways to Walk are committed to ensuring that your privacy is protected and that your shopping experience is a positive one. The following policy sets how Other Ways to Walk collects, stores, uses and protects any information that you give to us when you are using our website.
Any information that you are asked to provide, which we will use to identify you when you are using the website, will only be used in accordance with this privacy statement.
Other Ways to Walk reserves the right to make changes to this privacy policy at any time to ensure that it is up to date and in line with legal requirements, and we advise you to check this statement regularly to ensure you understand any changes made and are happy with them.
Other Ways to Walk is fully up to date on current GDPR laws and changes and ensures that its data storage system complies fully with new guidance.
This policy is effective from 2016.
What type of information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We will never share your personal information with any third party without your explicit consent.
Financial payments are processed via the Squarespace platform using Stripe and Paypal, and all transactions are subject to the Privacy Policy of those individual payment platforms.
How do we collect information?
When you buy a product on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal
information will be used for the specific reasons stated above only.
If you choose to sign up to the newsletter we collect personal information such as your name, address and email address. This information will be used to send up to one newsletter update per month, and occasional special offers for subscribers. You can stop this at any time by clicking the unsubscribe button on the bottom of our emails.
Why we collect such information
We collect such Non-personal and Personal Information for the following purposes:
1. To sell Other Ways to Walk products and promote our events and share information about the project
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalised service related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to improve our services;
5. To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information?
Our company is hosted on the Squarespace platform. Squarespace provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Squarespace’s data storage, databases and the general Squarespace applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Squarespace and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service Providers.
Financial payments are processed using the Stripe and Paypal platforms, and all transactions are subject to both Stripe and PayPals own Privacy Policies.
The information we collect from you will never be sold, distributed or leased to any other organisation, group or company unless we have your permission to do so or if we are required to do so by law.
How we communicate with our site visitors
We may contact you to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to send updates about Other Ways to Walk, or as otherwise
necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How we use cookies and tracking tools
Cookies are small pieces of data stored on a site visitor’s browser to keep track of movements and actions on the site – they track the contents of your ‘shopping cart’ so you
can add items, and generally make your visit smoother. Please contact us if you need more Information.
Privacy Policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@otherwaystowalk.co.uk